National backorder part [Archive] - Nissan Armada Forum: Armada & Infiniti QX56 Forums

: National backorder part


Indy Armada
06-16-2010, 11:01 PM
I am so frustrated! I recently traded off my '04 Armada for a brand new 2010 platinum Armada. After putting 3500 miles on it I wrecked it. It has been in the shop now for 6 weeks and today they called and told me that the front cross member that they got in was the wrong part and the correct part is on "national backorder" until the 15th of July. (4 weeks away). My insurance only covered my rental car for 30 days and since the body shop was slow in getting to my vehicle they were covering it. Now they tell me they wont cover it from tomorrow until the part comes in and then they will pick up the charges again. So my question is.... why can't they get a part that is used everyday in the production of new Armadas'? Surely there is a way to get just one. Does anyone one know how? My dealership says they can get them but the body shop told me the one they can get is the wrong one, he says it is the same one they already have and it won't work. Some sort of a mix up with Nissan's parts etc. the part number is 501107S030. It is the front cross member for my 2010 Nissan Armada 4X4 Platinum edition, But is does not match the one on that came on my truck. If anyone can clear this up for me I would really appreciate it. I want my Armada back!!

rockendoublez
06-17-2010, 12:04 AM
Contact your regional parts/service rep.

Many people here have gotten service expedited by calling the Nissan service number:

Nissan Consumer Affairs
P.O. Box 685003
Franklin TN 37068-5003
(800) NISSAN-1 (or 800-647-7261)
8:00 a.m. - 5:00 p.m.,
Eastern / Central Time / Pacific Time
Monday through Friday

Pops
06-17-2010, 10:07 AM
That part number doesn't look right, there's too many numbers... You can try these guys. I have the 3rd crossmember (part 50130P in the pic) laying in a box in my garage because I replaced it so just make me an offer if you want that one too. I also have the OEM Spindles, sway bar, and a couple other parts that were replaced by my lift kit.

http://www.courtesyparts.com/images/ta60/ta60_500-2.gif (http://www.courtesyparts.com/armada-parts-ta60-2004-2010/genuine-nissan-parts/body-front-roof-floor/500-frame/-c-1063_1064_1172_1173.html)

Pops
06-17-2010, 10:14 AM
You can also check with Scott@FontanaNissan...

http://www.fontananissanparts.com/partlocator/index.cfm?action=getJointLocator&siteid=215382&chapter=&Sectionids=0,4415&groupid=52000&subgroupid=2809&componentid=0&make=25&model=Armada&year=2010&graphicID=3630100&callout=4&catalogid=2&displayCatalogid=0

http://www.fontananissanparts.com/schematics/3/3630100.gif (http://www.fontananissanparts.com/partlocator/index.cfm?action=getJointLocator&siteid=215382&chapter=&Sectionids=0,4415&groupid=52000&subgroupid=2809&componentid=0&make=25&model=Armada&year=2010&graphicID=3630100&callout=4&catalogid=2&displayCatalogid=0)