I have a 2004 Armada LE that is giving the infamous "Disc Error". Since I have about 60000 miles on the vehicle, it is no longer in warranty. My dealer tells me that all they can do is replace the NAV computer with a new one for $2800.

Does anyone know of a company that repairs these things?

Welcome to the club parasailing.

I have seen "Disc Error" posted a couple of times, but no one has posted a solution yet, that I know of. Good luck!

try a different disc? try cleaning the optical drive?

I got that at first with my QX56, and then found that there were some goobers on the DVD. Cleaned the DVD, worked seamlessly ever since.

I would try just cleaning the disc, for starters, which you may have already done.

I have a 2004 Armada LE that is giving the infamous "Disc Error". Since I have about 60000 miles on the vehicle, it is no longer in warranty. My dealer tells me that all they can do is replace the NAV computer with a new one for $2800.

Does anyone know of a company that repairs these things?

I am getting the same error...I am surprised they are not trying to replace the DVD Nav unit under the seat.....or is the NAV computer part of that?

There is a service bulitin for this:
1/1
Classification: Reference: Date: EL04-028 NTB04-099 August 24, 2004
NISSAN; NAVIGATION SYSTEM IS INOPERATIVE
APPLIED VEHICLES: 2003 – 2004 350Z (Z33) 2003 – 2004 Murano (Z50) 2004 Armada (TA60) 2004 Quest (V42) 2004 Titan (A60) 2004 Maxima (A34) 2005 Altima (L31)
IF YOU CONFIRM:
The navigation system is inoperative and the display shows "Disc Error", or "DVD-ROM version is not correct.”
NOTE: This incident, if it occurs, may be intermittent.
ACTION:
Replace the navigation control unit.
• Order the replacement unit through the Navigation Exchange Program (via Clarion). Call (800) 347-8933 or Fax the order to (310) 217-4354 or (310) 217-4380.
• When ordering the replacement unit, you need to give Clarion the navigation control unit’s part number. The part number will begin with 25915-xxxxx).
• For navigation control unit replacement information, refer to section AV in the appropriate Service Manual (ESM).
CLAIMS INFORMATION
Submit a Primary Failed Part (PP) line claim using the following claims coding:
DESCRIPTION
PFP
OP CODE
SYM
DIA
FRT
RPL Navigation Control Unit and Return to Manufacturer
(1)
RN74RA
ZE
32
(2)
1. Reference the FAST Parts Catalog and use the applicable Navigation Control Unit Part Number as the PFP.
2. Reference the current Nissan Warranty Flat Rate Manual and use the indicated FRT.
Nissan Bulletins are intended for use by qualified technicians, not 'do-it-yourselfers'. Qualified technicians are properly trained individuals who have the equipment, tools, safety instruction, and know-how to do a job properly and safely. NOTE: If you believe that a described condition may apply to a particular vehicle, DO NOT assume that it does. See your Nissan dealer to determine if this applies to your vehicle.

I got that at first with my QX56, and then found that there were some goobers on the DVD. Cleaned the DVD, worked seamlessly ever since.

I would try just cleaning the disc, for starters, which you may have already done.

Hey Wildblue,,,have you found a disk that works up here?

By the way, we have more than a foot of snow up here and temp already down to the single digits.

So my 2004 Armada LE got the "Disc error" message, i was sad when i searched and could not find a fix. However, i did remember back when i bought this vehicle in 2004 reading on a Nissan forum somewhere that guys were concerned with the location of the Nav DVD player under passenger seat getting dust from foot traffic on the carpet only inches away.

Dealer wanted me to replace the unit (probably as per above bulletin) $$$$.

Disgruntled, I pulled the seat, pulled the Nav DVD player and removed housing. Saw a small red laser light (i plugged it in once opened up), and disk would not spin, it would eject and load, but not spin... must have been disk sensor or something like that (i was hoping it was not the disk spinning motor), anyways blew the sucker out with computer "air duster", and tried again, and it spun the disk and all started working again. PUt her back together and had to deal with the Airbag light, but there's a fix posted for that. that fix worked for me, perhaps you should try this, pretty easy if you can run a ratchet/phillips screwdriver. I don't have very much passenger activity in this vehicle, so i'm not sure if it was just dust/dirty, disk was spotless, although i did clean it first, did not help.

Ok, so i tried blowing in air inside the front disk slot. nothing. Now it does not work at all. Maybe if i take it right out and blow air inside again, might get a better result.
any other help?
thanks,
DE

the unit is probably in need of replacement...

You have to remove it completely from the vehicle and then on the bench remove the cover and I think there was a second cover for the lens/disc area. then I used the air duster can and blew it out well. I have also cleaned the laser lens on my home DVD players many times with an alcohol wipe, but I never did that on this one, since the air duster stuff did the fix alone. It has happened again to me, and I did the same fix again. I think i might put a piece of electrical tape over the slot to block dust from getting in there. My armada is immaculately clean, but i'm sure some dust from the carpet gets moved around down under the seat.