Join Date: Oct 2004
Location: Southern California
Mentioned: 7 Post(s)
Tagged: 2 Thread(s)
Quoted: 162 Post(s)
The motor is located in the left hand compartment in the rear of the vehicle, right next to the jack. What you might try is sitting inside of the vehicle with the jack compartment cover off and try opening and closing the hatch. Keep your hands out of the way, because the toothed rod that moves the hatch up and down will come into the compartment where the jack is stored if it is working. This could likely tell you that the motor is working or not working. If it isn't, check all the fuses. Also might check the switch on the rear of the truck to see if it's bad (pull it out and check with a multi-meter), although I'm thinking that isn't it because even with the switch activated to OFF, the door will open with the dashboard switch; it only disables the remote and rear hatch from opening the door (doesn't make any sense to me, the only reason I can think of using this switch is if I had a bike rack or trailer on the back of the truck that the hatch would hit if it opened, so I'd like the cancel switch to disable the dashboard control, not the remote or the hatch control).
The other issue that a lot of people have had with the power hatch not working is weak gas struts. However, since you say the hatch stays up when open, I'm thinking that isn't your problem. But, you might just want to replace those anyway, they are cheap on Amazon, and they do lose their effectiveness over time (14 years is a long time!!).
Good luck and tell us what you find out.
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