That is NOT normal... If still under warranty get it replaced.Looking to see if anyone has had this issue as well. Had the car only a week and twice the left portion of the screen go black. The radio portion stays on and you can see if but nothing on the left side. If I hit the Menu button, it pops up and you can see everything. But once you select an option it goes back to black. When you put it in park it will turn back on. Guessing it needs to be replaced but not sure.