I have a 2012 Armada with a Bose system, with XM. I bought it new, and shortly after I got it, I noticed a 'glitch' with the radio, where when I shut it off, it would 'reset' from whatever station I was on to one of the XM presets (never a antenna feed station). It 'fixed itself' during a trip, and I never thought about it again.
Until late last year, right around the time of DST ending. I went to update the clock, and it wouldn't stay reset, no matter what I did. That's when I noticed the radio was being glitchy again, as well, not 'remembering' the station it was on. So it essentially kept resetting/rebooting itself to some unknown point in time. I took it to the dealer and, of course, I was out of warranty, but they had never seen this issue, anyway. They looked at, tried to reset it by disconnecting and reconnecting the battery, which didn't work. They finally did a hard factory reset, which worked. Not sure what all it entailed, but I went away happy.
Unfortunately, right before Christmas, it starting doing it again. The clock remains right, but the radio station always resets and the volume goes down to zero. I went back to the dealer and they agreed it was an issue but are at a loss for what can be done, other than replacing the radio all together. They couldn't find anything where this was a common issue. It's an annoyance more than anything, but I can't help but be concerned there's a bigger underlying problem.
Has anyone else had this issue or heard of something like this? Are there any recommendations are something to look at that might be the cause, other that replacing the system? Does anyone know of a way I can reset the system?
Thanks!!
Until late last year, right around the time of DST ending. I went to update the clock, and it wouldn't stay reset, no matter what I did. That's when I noticed the radio was being glitchy again, as well, not 'remembering' the station it was on. So it essentially kept resetting/rebooting itself to some unknown point in time. I took it to the dealer and, of course, I was out of warranty, but they had never seen this issue, anyway. They looked at, tried to reset it by disconnecting and reconnecting the battery, which didn't work. They finally did a hard factory reset, which worked. Not sure what all it entailed, but I went away happy.
Unfortunately, right before Christmas, it starting doing it again. The clock remains right, but the radio station always resets and the volume goes down to zero. I went back to the dealer and they agreed it was an issue but are at a loss for what can be done, other than replacing the radio all together. They couldn't find anything where this was a common issue. It's an annoyance more than anything, but I can't help but be concerned there's a bigger underlying problem.
Has anyone else had this issue or heard of something like this? Are there any recommendations are something to look at that might be the cause, other that replacing the system? Does anyone know of a way I can reset the system?
Thanks!!