I negotiated mine with the Finance Manager. She started out at 1895...wound up paying 1100 for 7yr / 100000 mile / 100 deductible. I think they called it the "Platinum" package.
Unfortunately, they get commission on what the car business calls "the back end". The more $ gross they negotiate, the greater the commission. Sometimes the commissions are step-graduated...so the more you negotiate, the higher the percentage commisssion for the finance manager. With that...many of them put their own price on it. If you balk at the exorbitant price...they will come down or it will piss them off and they will feel offended that you turned it down...might sulk...or may even try to make you feel like a dumbschizen! I've seen it many times. The same goes for the fluffy interior/exterior protection package they try to sell you.
Caveat Emptor!
Unfortunately, they get commission on what the car business calls "the back end". The more $ gross they negotiate, the greater the commission. Sometimes the commissions are step-graduated...so the more you negotiate, the higher the percentage commisssion for the finance manager. With that...many of them put their own price on it. If you balk at the exorbitant price...they will come down or it will piss them off and they will feel offended that you turned it down...might sulk...or may even try to make you feel like a dumbschizen! I've seen it many times. The same goes for the fluffy interior/exterior protection package they try to sell you.
Caveat Emptor!