Nissan Armada & Infiniti QX56 Forums banner
1 - 14 of 14 Posts

· Premium Member
Joined
·
165 Posts
Discussion Starter · #1 ·
OK, I have 8100 miles on my mada and the judder started about 3 weeks ago and have gotten worse. i call a local dealership about it and ask what its gonna take to get the permenant fix/upgrade. They asked how many miles I had, which i thought was odd. They told me if I get the permenant fix, my warranty is done. They gave me the option to have the pads changed out and the rotors shaved a few times and told me to wait till I get closer to my warranty period to have the permanent fix. What the hell??????They sd cause it was considered a permanent fix and it should no longer warp that the warranty would no longer be valid. I the judder continues after the fix, I wil have to pay to get it done. This make no sense. I told em if they feel so strong about this fix, that they can void the waranty, then it should not happen. I just dont get it. Please, if anyone is from Sacramento and wants to call the Elk Grove Nissanlocation to confirm, please do so (1-916-327-5000). I see people going in and having scheduled all these appointments to get the fix and havent heard anything of this. This sems crazy that they would say such a thing when in fact they know its been a major issue since these vehicles have come out. I posted in the barke forum but all lookers and no posts. Feel this area gets more reviews. I'm realyy bummed about this cause I realy want the permanent brake fix
 

· Premium Member
Joined
·
112 Posts
Have you thought about contacing another dealer about this or going straight to Nissan?
 

· Premium Member
Joined
·
1,431 Posts
It makes sense to me. Your brakes and other "maintance" parts typically have a 12mo/12,000 mile warranty. They have extended the warranty to cover through 3yrs/36k from what I understand for the well known brake issue. What the dealership is saying is "wait until your tank is empty before you get the free fillup". I know what you are saying is that they should warranty the fix as well, which I suspect we should get at least a 12mo/12k warranty that these ones will last that long.

I'm right at 12k now and last night felt the slight brake judder coming back, so next oil change I suspect I'll be ready for fix #2 at the 18month mark so I'm right on schedule to have a "empty tank" at the 3 year mark.
 

· Premium Member
Joined
·
165 Posts
Discussion Starter · #4 ·
llajumpvid said:
It makes sense to me. Your brakes and other "maintance" parts typically have a 12mo/12,000 mile warranty. They have extended the warranty to cover through 3yrs/36k from what I understand for the well known brake issue. What the dealership is saying is "wait until your tank is empty before you get the free fillup". I know what you are saying is that they should warranty the fix as well, which I suspect we should get at least a 12mo/12k warranty that these ones will last that long.

I'm right at 12k now and last night felt the slight brake judder coming back, so next oil change I suspect I'll be ready for fix #2 at the 18month mark so I'm right on schedule to have a "empty tank" at the 3 year mark.
OH, ok. I didnt know the brakes warranty was usually 12/12k. It makes sense to me a little now, but if it has been extended it should be covered for the new term. It just bothers me cause this is a serious defect that they are well aware of. If this so called permenant fix is as good as they are suppose to be, then it wouldnt matter. I s it suppose to be so good that there is no reason it should be happening, and that we are casuing the issues if otherwise. If theres tons of people coming back after they have had the final fix, I bet things will change. I'm gonna call a few dealers today, I'm sure it will be the same now that you have told me what you know. I havent had a chance to look at other topics, but has anyone had a probvlem with the final fix. It may be too early yet to find out.
 

· Premium Member
Joined
·
58 Posts
I think they're taking you for a ride. I've had my Armada for 1 1/2 years and it's been in the shop 9 times for brakes. Each time they fix it free and they told me I would never have to pay for brakes for the life of the car. I told them that was nice but if they thought I was going to bring it in every 2 months for the life of the car, they were sadly mistaken. They told me the last time that it was fixed for good and so far, it is, but if it isn't, they will fix it free of charge.
 

· Premium Member
Joined
·
4,360 Posts
bootyologist24 said:
OK, I have 8100 miles on my mada and the judder started about 3 weeks ago and have gotten worse. i call a local dealership about it and ask what its gonna take to get the permenant fix/upgrade. They asked how many miles I had, which i thought was odd. They told me if I get the permenant fix, my warranty is done. They gave me the option to have the pads changed out and the rotors shaved a few times and told me to wait till I get closer to my warranty period to have the permanent fix. What the hell??????They sd cause it was considered a permanent fix and it should no longer warp that the warranty would no longer be valid. I the judder continues after the fix, I wil have to pay to get it done. This make no sense. I told em if they feel so strong about this fix, that they can void the waranty, then it should not happen. I just dont get it. Please, if anyone is from Sacramento and wants to call the Elk Grove Nissanlocation to confirm, please do so (1-916-327-5000). I see people going in and having scheduled all these appointments to get the fix and havent heard anything of this. This sems crazy that they would say such a thing when in fact they know its been a major issue since these vehicles have come out. I posted in the barke forum but all lookers and no posts. Feel this area gets more reviews. I'm realyy bummed about this cause I realy want the permanent brake fix
This only appiles in Blue voting states. ;)
 

· Premium Member
Joined
·
654 Posts
Triple, very funny, made me laugh.

I have a great experience at Douglas Nissan in Huntington Beach, CA :

I just got the brake fix last week. I did not have the judder, but I did have the super excessive brake dust and poor stopping distance, so the dealer suggested I get the new brakes and they did it for me for free under warranty. They also told me they had the "brake fix" in stock and took care of it for me(new front rotors, calipers, and assembly parts, and turned the rear rotors and all with new pads), including a rental for a day.
 

· Premium Member
Joined
·
909 Posts
I've had the permanent fix for a while now, and it totally ROCKS! The brakes have only improved since they first did the fix. Very sensitive now, and no brake dust! I'm very happy and you guys will be too.

Here's the Nissan memo to all dealers again just to clear any confusion:

Reference: WB/05-011 Date: March 16, 2005


TO: Dealer Principal, Service Manager, Service Advisors and Claims Administrator


SUBJECT: Warranty extension for “brake judder” condition involving model year 2004 and 2005 Titan and Armada vehicles.

AFFECTED VEHICLES:

All 2004 and 2005 model year Nissan Titan vehicles.

All 2004 and 2005 model year Nissan Armada vehicles.


Nissan has developed new brake parts, including pads, rotors, and floating shims, that will be very effective in the repair of 2004 and 2005 Titan and Armada vehicles that experience “brake judder.” These parts will also be very effective in the repair of vehicles which may have experienced the incident after an initial repair. Nissan is presently working with its suppliers to expedite the availability of these parts for use in the repair of customers’ vehicles, but the initial availability of these parts is extremely limited. Significantly greater availability is expected to occur during May, with increasing availability thereafter.

In order to ensure that all 2004 and 2005 Titan and Armada customers are ultimately able to obtain the new parts if needed for their vehicles, Nissan is extending the warranty on these vehicles for “brake judder” to 36 months/unlimited mileage from the original in service date. All other terms, conditions and limitations of the Nissan New Vehicle Limited Warranty will apply to this extended coverage. Nissan will begin mailing notices to all owners of 2004 and 2005 Titan and Armada vehicles during May of this year as parts availability increases. In the notification letter, Nissan will advise owners that the limited warranty on these vehicles is extended as it pertains to repair of a “brake judder” condition only, and that Nissan will correct the condition if it should occur at no charge to the owner throughout the extended coverage period. Sample copies of the letters will be made available to Nissan dealers prior to the mailing.

As this warranty extension is effective immediately, dealers should continue to repair all customers’ vehicles which experience the incident using the most current applicable Nissan repair procedure. For vehicles built before June 30, 2004, the correct repair is set out in Technical Service Bulletin (TSB) NTB04-066b. For vehicles built after that date consult the appropriate Nissan Service Manual. When the new parts become generally available Nissan will issue a new TSB setting out the proper procedures for making repairs with the new pads, shims, and rotors.

This warranty extension will ensure that customers continue to receive a timely and appropriate repair of their vehicles throughout the transition of production and increase in availability of the new parts. It will also ensure that any customer who may experience a recurrence of the incident after receiving a repair using the presently available parts and procedures will still be well within warranty and able to obtain the new parts as production and availability increases.

WB/05-011



The attached warranty statements include necessary owner information concerning this warranty extension. In accordance with applicable state and Federal law, customers purchasing new vehicles to which this warranty extension applies should be provided with a legible photocopy of the applicable statement along with their Warranty Information Booklets and Owner’s Manuals at the time of purchase.

No special claims coding is required in conjunction with this warranty extension.

Questions concerning this bulletin may be directed to the Nissan Claims Call Center at
1-800-258-7008, option 2.


ASSURANCE PRODUCTS DEPARTMENT



Attachments
 

· Premium Member
Joined
·
105 Posts
That is false info, you brakes are Covered for 3 years or 36,000 no matter what fix they put on.... it says so right in the above post, if Elk Grove is telling you that, they got some bad info from somewhere, They HAVE to honor the brake warranty for the 3 yr/36000 mile warranty, no if,ands or buts!
I would suggest you find a new dealer if this is what they are telling you... Nissan North America does not void extended warraties becuase a Permanet fix is out....
 

· Premium Member
Joined
·
1,431 Posts
jerseyparts said:
That is false info, you brakes are Covered for 3 years or 36,000 no matter what fix they put on.... it says so right in the above post, if Elk Grove is telling you that, they got some bad info from somewhere, They HAVE to honor the brake warranty for the 3 yr/36000 mile warranty, no if,ands or buts!
....
Actually it's 3yrs/unlimited mileage....based on Adjmcloon's post above.
 

· Premium Member
Joined
·
105 Posts
llajumpvid said:
Actually it's 3yrs/unlimited mileage....based on Adjmcloon's post above.
Yes and I did get some NEW info, they are only warrantying them for "JUDDER" so all you have to do is say you have a judder, and pray they don't road test it, and you will get new pads and they will resurface the rotors!
 

· Premium Member
Joined
·
1,582 Posts
jerseyparts said:
That is false info, you brakes are Covered for 3 years or 36,000 no matter what fix they put on.... it says so right in the above post, if Elk Grove is telling you that, they got some bad info from somewhere, They HAVE to honor the brake warranty for the 3 yr/36000 mile warranty, no if,ands or buts!
I would suggest you find a new dealer if this is what they are telling you... Nissan North America does not void extended warraties becuase a Permanet fix is out....
It's not false, 3yr/unlimited miles but once you get the "permanent brake fix" that's out the door(unless you still are under the 12mo/12k miles when you got it done, than it's cover up to that point only). I have not had this issues but many at Titan Talk have and that is what they are reporting.
 

· Premium Member
Joined
·
105 Posts
baseballfanz said:
It's not false, 3yr/unlimited miles but once you get the "permanent brake fix" that's out the door(unless you still are under the 12mo/12k miles when you got it done, than it's cover up to that point only). I have not had this issues but many at Titan Talk have and that is what they are reporting.
I am telling you, I seen the Announcement from Nissan, Regardless of the permanet fix, you are warranty'd for judder for 3 yrs/unlimited..
I work for Nissan, and there is no way we are gonna tell someone that their warranty is done with the permanet fix.
 
1 - 14 of 14 Posts
This is an older thread, you may not receive a response, and could be reviving an old thread. Please consider creating a new thread.
Top