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2017 Armada transmission issues

40K views 20 replies 15 participants last post by  eadelak  
#1 ·
Hello everyone. I've gone from being excited about and loving my Armada to absolutely regretting my purchase. Most of this is due to what I fear may be a bad transmission that needs fixed... but I'm not 100% certain yet. If any of you could share similar issues you've had - and what you did to fix them - it would be very much appreciated.
I'll try to keep this as short as possible:

Purchased a used 2017 Armada Platinum with 97,000 miles in early November. I was a little anxious about the mileage, but it had a clean 1-owner carfax and appeared to be very well maintained, so I figured if it didn't give me any major problems for a few years, it'd be a bargain for the price.


Leap forward a few weeks and my wife and I realize that both of us have been noticing weird transmission behavior when driving the car. I'm not sure I'd describe it as "slipping" so much as hesitant and erratic shifting (or maybe I'm an idiot and that's exactly what slipping is). This sometimes happens at low speeds (but maybe it just feels sluggish because it's such a large vehicle?), but especially happens in the 45-55mph range. One time it was so bad that I had to press the pedal almost literally the entire way to the floor just to get the car past 45mph. We've noticed that if you do a smooth, uninterrupted acceleration, there are typically no issues. The issues start to pop up whenever you start easing your foot off the gas to coast - that's when the shifting begins to feel a bit confused, with the RPM needle sometimes even jumps up and down as if the transmission can't decide whether it wants to shift or not. My wife claims her old V6 Altima did this "all the time" and that she thinks it's normal for Nissans, but I am 99% certain it is not (especially considering it's not a CVT).

So here's where it gets interesting... I take it to a local mechanic (I hate the Nissan dealership I got it from... "then why on earth did you buy from them," yes, yes, I know...) and he informs me that my Armada has brand new transmission fluid in it... wonderful! So somebody (either the dealership or the previous owner) obviously noticed transmission issues... so the question is did they change the fluid to try and fix it, or as a coverup? I begin searching the internet for answers, and discover a TSB that describes almost EXACTLY the issues we've been having. I forward it to the mechanic, who reflashes the electronics as the TSB prescribes. For the first couple days, the transmission feels a lot better... but then from day 3 onward it starts acting up the same away again. Crap. (EDIT: I just read a post in another thread that said "They did have a reflash but only works after 1500 to 2000 miles." Does this mean the reflash doesn't rectify the issue for 1500 to 2000 miles? Am I reading that right?)

So that leaves me where I'm at now... the mechanic tells me there are one of two remaining scenarios: Either there's a part (I forget the name) that needs replaced so that the fluid can flow freely to help with the torque converter/shifting - OR - the transmission is bad and needs replaced. Likely $6,000-$7,000.

According to this same mechanic, my state (PA) apparently has a mandate where you can return vehicles within 90 days for a refund, even if not under warranty. Assuming this is true, I'm considering just returning the vehicle if it turns out the transmission needs replaced... I get it, it's a high mileage car, but this dealership is a huge local chain that pretends to have an esteemed reputation, and their "Five-million point check" or whatever the hell it is ABSOLUTELY should have sensed if the freaking transmission was toast, right!?!? Or am I crazy?

With all that said... have any of you had a similar issue? What was the diagnosis? Were you able to salvage your transmission? I'm getting desperate here... transmission aside, my wife and kids love this car, and I really want to avoid the headache of having to go out and buy another vehicle (assuming I can return this one). My strong preference would be to keep this Armada. I just read an older 8 page thread on this, and it seems that even with the TSB fixes that many people still have the issue... and I even saw a couple newer posts with people saying they needed a new trans, ugh. Thoughts, suggestions?
 
#2 ·
hi and welcome. there has been some discussion on tranny issues here. have you taken a look at the archives? there are some threads on similar issues.

you mention the tranny fluid was replaced -- is it the CORRECT nissan fluid? since its used, some shade tree could have thrown in some incorrect fluid just to get it sold. id have the fluid drained and replaced.
you mentioned hesitation -- how are the coil packs and plugs? visibly check those for any cracks or damage and the plugs if there is any oil in there or if the plugs are fouled. what your wife said about this being normal is certainly NOT for this vehicle

There is a ECM "re learn" procedure that basically erases the shift points in the ecm so the tranny can re-learn your driving habits. its a sticked thread on this forum you can read on how to do it.

have you been able to check for any obd codes?
 
#4 ·
@Dpf87 do you know what software or OBD tool your mechanic used to update the ECM?

Does the Armada have a standalone TCM that needs to be programmed as well?

I know I've seen a few threads on here with the required reflash, but it has always been completed by a Nissan dealer.

I agree that the incorrect fluid could have been used. Or there may be another issue presenting itself (plugs, sensors, throttle sensor, etc...).

I let my local shop do a lot of things to my vehicles...
ECM/TCM OBD flash or reprogram would not be one of them.
 
#5 ·
I’m sure your mechanic didn’t apply the actual TSB software update since that is only accessible via Nissan’s Consult tool. Everything else like ECM reset, idle relearn, throttle body position relearn, etc. can be done with a full range scan tool.
 
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#6 ·
A little off-topic - but I am curious.

What area of PA are you from? I bought my Armada from one of those “big stealerships” in SE PA … they suck. Haven’t been able to fix a telematics issue in 2 years (and told me to call Nissan), had issues from the beginning that I fought over using their “CPO report” (the sonar sensor gel out of a bumper - and they said I hit something. When I checked the CPO report they said they replaced it. During repair, they ripped the wheel trims off and broke almost all of the tabs … horrendous.) and so on.

None of the dealerships from Harrisburg to Newark DE appear to be very good …

-KRS

[(I hate the Nissan dealership I got it from... "then why on earth did you buy from them," yes, yes, I know...).

According to this same mechanic, my state (PA) apparently has a mandate where you can return vehicles within 90 days for a refund, even if not under warranty. Assuming this is true, I'm considering just returning the vehicle if it turns out the transmission needs replaced... I get it, it's a high mileage car, but this dealership is a huge local chain that pretends to have an esteemed reputation, and their "Five-million point check" or whatever the hell it is ABSOLUTELY should have sensed if the freaking transmission was toast, right!?!? Or am I crazy?
 
#7 ·
I had to get the transmission replaced on my first-gen. It was slipping in first and second gear and overheating, the fluid was black as coffee. My mechanic was talking about 4 grand for a rebuilt trans. He informed me that his friend had just spent that much to get the trans on his Xterra rebuilt, plus labor. I said "Yeah well, not me, man."

I went and found a T-Boned 05 Armada on car-part.com. I borrowed a van, drove out to Gettysburg, bought the tested transmission for a thousand and paid about $800 in labor to get it installed. My ride is running great now. (Well, the transmission is, the heater is on the fritz)...BUT the trans might not cost quite that much to fix. I am seeing tested transmissions, with 6 month warranty for $2400 for a 17 Armada.

Having said all of that, if you have the option to return that vehicle to the dealer and have them pay for any repairs, that would be my move in this case.
 
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#8 · (Edited)
@Dpf87
What you have got is a common issue on this Jatco transmission.
The main reason for it is not replacing the oil often enough and using oem oil.
This transmission (without additional cooling and filter) need to get the oil replaced every 15k miles city driving. On 20k miles it is fully worn out. Highway lasts longer.

Currently the solenoid for the 7-th gear is gummed-up with clutch debris and not closing fully so you get a slipping clutch.
Usually it happens on 4-the gear, but you have the 7-th.
So you need to get a the valve body out, cleaned and all solenoids machine-tested.
For replacement (usually a cleaning helps fully if you don't drive to long with this issue), you can use updated Sonnax solenoids which are more durable for this transmission Jatco JR711E Transmission.

In future just change the transmission oil fully every 15 k and use for example full synthetic Amsoil.
Flushing is a lot better if you do it from new regularly or after several oil changes, on older and dirty tranmissions it may lead to a problem.

Attached is my oil after 15k city driving (2 coolers and additional filter installed) with oem oil.
Image

Image

Image
 
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#9 ·
What is your advice for a tranny with 145k which never had the fluid changed?

I have no issues with it at all but was planning to start doing drain/refills in the spring. I was leaning toward the OEM fluid but see your preference is AMSOIL (which I used in my power steering for the flush).

I do not want to introduce any issues since it is running fine and my mileage scares me that I will create problems which do not currently exist.
 
#12 ·
Oil life in transmissions is not straigntly depending on the milage, but on the quantity of shifts your transmission does, because only during a shift the oil gets contermineted by the cluch debris.
So I killed the oil in 1 track day and drove it about 20k miles highway and it was brand new...
Just drain a little and check the color:)
 
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#14 ·
Hello my friend. I don't think your problem is diagnosed properly. I work in many cars and I get called from shops for hard to solve or to find the cause of a problem which results is few or many effects. You can diagnose your engine .no good and smooth running engine, no good responds to any RPM demand will cause transmission malfunction. As you said shift when you let off the acc( gas ) . Take your catelatic convertors out , all 4 and put 2-1/4 or 2-1/2 test tubes . You will see all your problems are solved. Than correct your fuel trims in your engine ( stuck on lean condition ) . It must be with in -8 to +8 short feul trims Bank 1 and banks. -8 +8 are the limit . It must not even go there -3 ,-2 ,-1 ,0 , +1,+2,+3, ARE THE IDEAL. APPROACH TO THESE VALUE BY TUNING THE ENGINE THAN GO TO TRANSMISSION. PAN GASKET AND A FILTER + INSTAL EXTERNAL COOLER IF THERE IS NOT ONE . I FONT BELIVE YOU NEED OH OR AN OTHER TRANSMISSION. YOU HAVE CVT TRANSMISSIONS, GET FLUID FROM NISSAN FOR CVT . THIS SHOULD AND WILL TAKES CARES OF YOUR TRANSMISSION PROBLEM . CALL ME IF YOU NEED HELP .
YOURS TRULY
FRANK HEDAY
 
#15 ·
This concerns me…but here is my issue. 07 Armada w/big toe, transmission shifts powerful and normal up to 45-50mph. At this range engine is still powerful but RPM is up at 3000k…and it feels scary so I have avoided all highways for 6 months.
Is the t/c locking up..? Fluid normal..no lights on…fresh fluid change…what gives. About to send to Aamco in a week (maybe) for a $2300 rebuild if I have to…please help. Being told rebuild by Aamco is pointless and $4500 reman is necessary…cant afford that….advice needed…
 
#16 ·
I hate to tell you, but Nissan knows there is an issue with the CVT transmissions. I spoke with one of the workers at my local dealership and they absolutely hat this transmission. They had had so many people coming back complaining. I think we will have to do a class action lawsuit. This is just not fair.
 
#19 ·
dont be scared. forums are more for people who have issues than the ones who dont. you dont normally see someone sign up on a forum to tell you how great their car, or whatever, is. these trucks are solid, i had 2 armadas and a qx and never had any issues out of them. they were all daily drivers and i drove 'em like a rental!
 
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